Prescriptions...

1400 Philadelphia Pike

Suite A4

Wilmington, DE 19809

Phone: (302) 375-6746

Fax: (302) 375-6822

Prescriptions

Please remember that prescription refills can be obtained by contacting your pharmacy. 


In contrast, prescription renewals are when you are out of refills and must get a new order from the healthcare provider. Prescription renewals may require an office visit, especially if you missed your last scheduled appointment. 


Prescription renewal requests should be addressed at your routine follow-up appointment. If you are in between routine follow-up appointments and you have no further refills for your prescription, you can call the office to request a prescription renewal. 


After normal business hours, please do not call the healthcare provider to request a prescription renewal. You can leave a message with the office that can be addressed the next business day.


Prescription renewals require 72 hours for processing. Please allow enough time to process a prescription renewal request before running out of your medication. 


Please have the following information available when you call: 

  • patient's full legal name
  • date of birth
  • medication name
  • medication strength and dosing
  • pharmacy name with phone number
  • your callback number

Prescription renewals may require an office visit, especially if you missed your last scheduled appointment. 


Please note that prescriptions for controlled substances, (e.g. pain medication, ADHD, etc.) must be filled within 7 days of the original prescription date. 


If a prior authorization is required for your prescription, please allow 3-4 business days for the office to submit the prior authorization to your insurance. 


Once a prior authorization is submitted to your insurance, we will contact you once your insurance has made a decision. 

The office has no control over the prior authorization process once it is submitted to your insurance.